Terms of service
Website Name: Orvalio – orvalio.com
Countries of Sale: United Kingdom
Contact Information
- Email: support@orvalio.com
- Telephone: +447400702259
- Company Address: Unit 1603, 367-375, 16/F Queen's Road Central, Sheung Wan, Hong Kong
Terms & Conditions
By accessing and ordering from the Orvalio website, you agree to be bound by these Terms & Conditions. These terms apply to the whole site and to all communications between you and Orvalio.
We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or our failing to use reasonable care and skill. We do not exclude or limit in any way our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for your statutory rights under UK consumer law (including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013).
We will not be liable for any loss or damage that is not foreseeable, for business losses, loss of profit, loss of revenue, loss of data, or for any indirect or consequential loss. Nothing in these terms affects your statutory rights.
Licence
Orvalio grants you a revocable, non-exclusive, non-transferable licence to access and use the website in accordance with these terms. All intellectual property rights in the site and its content are reserved by Orvalio and/or its licensors.
Acceptable Use
You agree not to use the site for any unlawful purpose and not to infringe the rights of Orvalio or any third party. You must not introduce viruses, attempt to gain unauthorised access, or interfere with the proper working of the site.
Restrictions
- Do not redistribute, reproduce, sell or commercially exploit site content without permission.
- Do not use the site in connection with any illegal activity.
- Do not reverse-engineer or otherwise attempt to derive the source code, underlying ideas or algorithms relating to the site or any associated software.
Returns & Refunds
If you are not satisfied with your purchase, you may return eligible products in line with our Returns & Refunds Policy. This does not affect your statutory rights.
Changes to the Service and Prices
Product prices may change without notice. We reserve the right to modify or discontinue the service (or any part of it) at any time.
Third-Party Services
Our services may include materials from third parties. We are not responsible for the content, accuracy or policies of third-party sites or services.
Links
Links on our site may direct you to external websites. We are not responsible for the privacy practices or content of other sites and encourage you to read their privacy notices.
Security
We take reasonable precautions and follow industry best practice to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
Cookies
We use cookies to maintain session information and enhance your browsing experience, in accordance with UK law (including PECR). You can manage your preferences via our cookie banner and in your browser settings. For more details, please see our Cookies Policy.
Age of Majority
By using this site, you confirm that you are at least 18 years old, or that you have given us your consent to allow any minor dependants to use this site.
Changes to these Terms
We may update these Terms & Conditions from time to time. Changes take effect when posted on the website. Please review them regularly.
Governing Law & Jurisdiction
These terms are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction, except that if you are a consumer resident in Scotland or Northern Ireland you may bring proceedings in your local courts. If you are resident in the EU, you will also benefit from any mandatory consumer protections of your country of residence.
Contact Information :
- Store Name: Orvalio
- Company Name: WOLF SCALING LIMITED
- Company Number: 78825658
- Email: support@orvalio.com
- Telephone: +447400702259
- Address: Unit 1603, 367-375, 16/F Queen's Road Central, Sheung Wan, Hong Kong
- Contact Form: Click here
- Opening Hours: Monday to Friday: 09:00 - 17:00 (UK time)
- Response Time: We aim to reply to your email within 24 hours.


